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Welcome to Manor Primary Care Online

Manor Primary CareManor Primary Care surgery in Skelmersdale provides the highest quality healthcare to patients in the Tanhouse, Elmers Green, Holland Park & Fosters Green areas. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you.  

We are a forward thinking practice and we regularly facilitate training for Trainee Doctors and Nurses so, when you come for appointments you may well find another clinician is in with your usual clinician.  If you do not want to have another clinician present please just say so and they will happily vacate the room.

a.   DO WE HAVE YOUR CORRECT DETAILS INCLUDING YOUR MOBILE PHONE NUMBER? Please use the link below to update your contact details. You can also confirm your mobile phone number with our reception staff when you book in at reception, or when you book an appointment with us over the phone. We now send text reminders to patients regarding their appointment dates and times. Please ensure you let the practice know if your mobile number changes.

b.   IMPORTANT INFORMATION ABOUT CARE DATA EXTRACTION - Please see 'Care Data' at the bottom of this page and if you decide to opt out please use the attached form and hand it in at the surgery Care Data Opt Out Form. Adults will need to complete and sign the main form separately, with children listed on the second page. Paper copies are available at the surgery

 

c.   WOULD YOU LIKE TO JOIN OUR PATIENT PARTICIPATION GROUP? - Please see the Patient Group icon at the bottom of this page.

 

c.   PATIENT SURVEY - We would be grateful if you could take a few minutes to complete the patient survey on the tab below. Your feedback will help us improve our service to you.

 

c.   NAMED ACCOUNTABLE GP - Your Named & Accountable GP is Dr H P Sharma.  He is responsible for patients’ overall care at the practice.  If patients have a preference as to which GP that is, we will make reasonable efforts to accommodate this request.  The named accountable GP takes lead responsibility for the coordination of all services (based on the clinical judgment) required under contract and ensures they are delivered to each patient where required.  All Patients have been allocated a named GP at this practice.

 

c.   PATIENT ACCESS - This practice offers the facility for patients to view online, export or print detailed coded information held in their own records as well as allowing patients to book, view, amend, cancel and print appointments online, to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances and to view online, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient.  Ask the receptionist for more information.

 

c.   ACCESIBLE INFORMATION STANDARD - The Accessible Information Standard aims to make sure that disabled people have access to information that they can understand and any communication support they might need.  There is further information available here.   Should you have any requirements or know of a patient who needs support please let the Practice know and we will help provide support whether that is by providing information in large print or putting a patient in touch with British Sign Language (BSL), an interpreter, email or braille. Further info available from the NHS Website

Charities including Action on Hearing Loss, CHANGE, Sense and the Royal National Institute of Blind People (RNIB) will also be able to provide further support.

We will ask newly registered patients about their specific needs on our registration form and for existing patients, our staff will routinely ask when you visit. Please help us to communicate effectively with you by making us aware of your specific needs.

 

(Site updated 09/10/2019)
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