We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible. Your complaints will initially be dealt by Complaints Manager that is our Practice Manager Irfan Ahmad who will then forward these to the Lead Complaints Partner Dr A Sharma. Further details of complaints procedure and complaints form are attached below. Please fill in the form and send it to the address below:
Mr Irfan Ahmad
Manor Primary Care
Hillside Health Centre
Patient Complaint Form
If you need NHS Complaints Advocacy, you may get further information at the link below: