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Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible. Your complaints will initially be dealt by Complaints Manager that is our Practice Manager Irfan Ahmad who will then forward these to the Lead Complaints Partner Dr A Sharma. Further details of complaints procedure and complaints form are attached below. Please fill in the form and send it to the address below:

Mr Irfan Ahmad

Practice Manager

Manor Primary Care

Hillside Health Centre

Tanhouse Road

Skelmersdale

WN8 6DS 

Patient Complaint Form

If you need NHS Complaints Advocacy, you may get further information at the link below:

NHS Complaints Advocacy Service

 



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